Connect
API Integration Services That Connect Your Business Systems
Integration is where most digital programmes actually fail — quietly, at three in the morning, in a job nobody is watching.
Overview
Where this fits
As a business grows it accumulates systems. Each one is defensible on its own; together they create duplicate records, manual reconciliation and conflicting truth.
We design the contract between systems: schemas, idempotency, retries, backfills and monitoring, so a failed sync is visible and recoverable rather than silent.
What we build
Delivery within api & system integration
API design and delivery
Versioned REST and GraphQL APIs with authentication, rate limits and documentation.
Third-party integrations
Payments, CRM, ERP, logistics, messaging and identity providers.
Event pipelines
Webhooks, queues and event streams with replay and dead-letter handling.
Data synchronisation
Two-way sync with conflict rules, reconciliation and drift reporting.
Problems we solve
What usually brings clients here
- 01Nightly syncs that fail silently and are noticed a week later.
- 02The same customer existing three times with three states.
- 03Point-to-point integrations nobody can safely change.
- 04Third-party rate limits causing cascading failures.
Key capabilities
What is included
- REST and GraphQL API design
- Webhook and event architecture
- Idempotency and retry strategy
- Data mapping and transformation
- Monitoring, alerting and replay
- Integration documentation
Interfaces
REST, GraphQL, webhooks, file transfer
Messaging
Queues, event streams, scheduled workers
Security
OAuth, signed webhooks, secret management
Operations
Tracing, alerting, dead-letter queues, replay
Use cases
Where it makes the biggest difference
Storefront to ERP
Orders, inventory and fulfilment kept consistent across systems.
CRM and product data
Product usage flowing into the commercial view of a customer.
Partner APIs
A documented, secured API so partners can integrate without support tickets.
Our approach
How the engagement runs
01
Map
Document systems, ownership and where each record is authoritative.
02
Contract
Define schemas, events and failure behaviour before coding.
03
Build
Implement with retries, idempotency and observability from day one.
04
Watch
Alerting, reconciliation reports and replay tooling in operation.
FAQs
Questions we are asked
Can you integrate a legacy system with no API?
Often yes — through database views, file exchange or a controlled adapter layer we build around it.
Who owns the integration afterwards?
You do. We deliver documentation, runbooks and monitoring so your team can operate it.
How do you handle vendor outages?
With retries, queues and degradation rules so your system stays usable while the dependency recovers.
Related
Capabilities that usually travel with this
Planning api & system integration?
Let's scope it properly.
Tell us the problem, the constraints and the deadline. We will come back with an approach, not a brochure.